Support

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How to Submit Complaint?

STEP 1:

Click on your Profile icon at the top left corner, where you’ll find the Support section. Tap on “We’re here to help”, then select “Other ways we can help”.

STEP 2:

Next, click on “Give us feedback”, scroll to the bottom, and select “Submit a complaint”, then confirm your personal details.

STEP 2
STEP 2
STEP 3
STEP 3

            

STEP 3:

Once you’ve written and submitted your complaint, you can easily track its status directly through the app.

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Have more questions?

Call or WhatsApp our Solutions Center at 1880011, or email us at solutions@weyaybank.com.

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